FAQ

eNotary On Call is an online Notary platform that allows any person or business to get their documents legally notarized online on a 24/7 basis. Notarizations are important transactions in our lives and we help people complete them online. Our mission is to make notarization more convenient, secure and verifiable.

  • One Sign and Seal is $25.
  • Additional charges apply for more than one Sign and Seal on same document.
  • Additional charges apply for adding Co-Signers and Witnesses.

Platform Availability: eNotary On Call accepts notarization requests 24/7, 365 days a year.
Notary Hours: Dependent on individual Notary availability.
Peak-Time Traffic: Notary hours may vary based on peak-time traffic on the site.

You need to have the following system requirements to get your documents notarized on eNotary On Call

  • A laptop or desktop with a webcam and audio
  • Compatible web browsers such as Google Chrome, Mozilla Firefox, or Microsoft Edge
  • Reliable high-speed internet connection
  • Any PDF reader

Yes, eNotary On Call allows multiple co-signers from different locations.

Integrated E-Signature Pad: No hardware is required from your end.

Option 1 - Sign on Paper:

  • Sign on white paper during notarization.
  • Show the paper on camera.
  • The Notary captures and validates the image.

Option 2 - E-Signature Pad:

  • Use the e-signature pad on eNotary On Call.
  • Redirects to a different tab.
  • Sign directly using your mouse.
  • The same signature is applied to the documents.

Yes, we have successfully and legally notarized documents from almost every state in the US.

All of our notary professionals are authentic and licensed representatives of the State.

Fee Policy: Only charged for a successful transaction.

Unsuccessful Notarization: No charge if the document cannot be notarized.

Session Expiry: The session will expire without cost if notarization is not possible.

  • U.S. State Issued Driver’s License
  • U.S. State Issued Photo ID
  • U.S. Passport Book
  • U.S. Passport Card
  • Certificate of US citizenship
  • Certificate of Naturalization
  • Foreign Passport
  • Alien Registration Card with Photo
  • Military ID

eNotary On Call has a partnership with a 3rd party provider to ensure the signer's identity. Identity verification requires two steps.

First, the signer must answer specific questions to confirm their identity.

Second, the signer must photograph the front and back of their identity document using the device camera and show it to the Notary for verification purposes.

Document Types: Any document permitted by your state for online notarization.

Legal Compliance: If remote notary service is legal for your documents in your state, you can get them signed on eNotary On Call.

  1. Schedule Appointment:
    • Book an appointment with an available notary on the eNotary On Call website.
  2. Send Invitation:
    • The notary sends an invitation for a remote online notarization session.
  3. Pre-Signing Steps:
    • Open Email: Open the email with the invitation.
    • Upload Document: Upload the document to be notarized.
    • Identity Verification: Complete identity verification.
    • Credential Analysis: Complete credential analysis.
    • Submit Payment: Provide payment details.
  4. Connect with Notary:
    • The notary invites the signer to connect when they are ready for the notarization session.

  • Cost: The remote online notarization of a single document with one notary seal is nominal.
  • Enter Payment Details: Enter your credit/debit card details before beginning the online notarization session.
  • Pre-Authorization: eNotary On Call pre-authorizes the credit/debit card.
  • Payment Processing: The payment is processed once the notarization is successfully completed.

If you are a notary, the paperless notarization process might seem like a perfect world concept for you. Most notary professionals often get bombarded with numerous paper documents. Thanks to the advancement of online technology, now you can make your office paper-free. Wondering how? Remote Online Notarization enables you to make things simple, fast and convenient by using a paperless notarization process.

  1. Faster and More Accurate Transactions: The days are gone when you had to wait for several days to get your client's signatures, as e-notarization enables you to get the signatures in a few minutes. That means, with a smart e-notarization platform, you do not have to go for an after-hours trip to get the client's signature. A sophisticated e-notary always comes with an e-signature feature that enables you to capture your client's signatures instantly. Unlike the legacy paper-based notarization process, a digital notary platform has mandatory fields to ensure that you have 100% complete documents.
  2. Reduced Operational Costs: E-notarization helps you save considerable time and time is money. The entire notarization process takes only a few minutes and you can spend the rest of the time on relationship building and selling your service. It also helps you save money on printing, faxing and mailing documents.
  3. Stay Safe with the Best Security: eNotary On Call ensures the highest level of document security. It maintains a highly detailed and legally binding audit trail for each document to ensure the utmost evidence in the case of a legal dispute.

If you are a notary, the paperless notarization process might seem a fairyland concept for you. Most notary professionals often get bombarded with many paper documents regularly. Thanks to the advancement of online technology, now you can make your office paper-free. Wondering how? Well, remote Online Notarization enables you to adopt a paperless notarization process to make things easy, fast and convenient.

eNotarization goes beyond just the 'go green' agenda. It not only makes your life convenient but also allows your clients to get their documents notarized through a highly secure video conference.

Now, in this article we are going to discuss the 5 key benefits of e-notarization:

  1. Faster and More Accurate Transactions:

    Those days are past when you had to wait for several days to get your client's signatures, as e-notarization enables you to get the signatures in a few minutes.
    That means, with a smart e-notarization platform, you no need to go for an after-hours trip to get the client's signature.
    A sophisticated e-notary always comes with an e-signature pad that enables you to get your client's signatures instantly.
    Unlike the legacy paper-based notarization process, a digital notary platform has mandatory fields to ensure that you have 100% complete documents.

  2. Improved Client Satisfaction:

    Regardless of the time and place, with e-notary software, your clients can sign and get the documents notarized through real-time video and audio conferencing. This technology makes it super convenient and easy for your clients to interact with you and this is how it can give you a competitive edge.

  3. Reduced Operational Costs:

    E-notarization helps you save considerable time and after all, time is money. The entire notarization process takes only a few minutes and you can spend the rest of the time on relationship building and selling your service. It also helps you save money on printing, fax and mailing documents.

  4. Stay Safe with the Best Security:

    eNotary On Call ensures the highest level of document security. It maintains a highly detailed and legally binding audit trail for each document to ensure utmost evidence in the case of a legal dispute.

  5. Electronic Notary Journal:

    eNotary On Call ensures that you no longer need to maintain a paper-based notepad to keep all the notary records as it has the electronic notary journal that keeps all your notary records safe in a secure cloud location.

  • Unique ID: Each document is assigned a unique ID.
  • Retrieval Instructions: Recipients or receiving institutions must share the provided retrieval instructions.
  • Security Credentials: Necessary security credentials must be shared.
  • Access: Using the retrieval instructions and security credentials, the notarized document and its associated video recording can be accessed on the eNotary On Call platform.

Yes, online notarization is legal.

In 2011, Virginia became the first state to authorize remote notarizations via live audio-video technology with the passage of House Bill 2318/Senate Bill 827.

State Laws:

  • Numerous states have since passed laws authorizing online notarizations.
  • Online notarizations are accepted across the country due to existing state laws recognizing out-of-state notarizations.
  • The Full Faith and Credit Clause may provide an additional basis for states to accept out-of-state notarizations.
  • A guide to interstate recognition statutes in each state is available for reference.

eNotary On Call Platform:

  • Documents are electronically signed by the signer(s) and the notary.
  • Certain states and public agencies have specific requirements and limitations for accepting electronically-signed documents and out-of-state notarizations.
  • Not all documents may be electronically signed.

eNotary On Call is operational 24 hours a day, 7 days a week and 365 days a year.

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for Mac:

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Forces the browser to reload the page and its resources, bypassing the cache.

If you want to request access to your personal data, please fill out the details in the template below & send it via email to support@enotaryoncall.com

Subject Line: Data Subject Access Request

Mail Body (Content):

Dear eNotary On Call Support Team,

I am writing to formally request access to the personal data that eNotary On Call holds about me, as per my rights under applicable data protection laws.

Please provide me with the following information:


  1. The personal data you have on file for me.
  2. The purposes for which my data is being processed.
  3. The recipients or categories of recipients to whom my data has been or will be disclosed.
  4. The source of the data, if it was not collected directly from me.
  5. Any information about automated decision-making or profiling using my data.

Please confirm receipt of this request and provide the requested information as soon as possible.

Thank you for your attention to this matter.


Sincerely,

[Your Full Name]

[Your Email Address Associated with eNotary On Call Account]

[Your Contact Information]

The customer pays a nominal fee of $5 for ID/KBA(Knowledge-based-authentication) verification on our platform. This fee is non-refundabe, ensuring that each customer engages in a secure verification process which is done by a third party.

However, this amount is later adjusted to the final notarization amount. Unlike other RON platforms, we do not charge additional amounts for verification process.

If any customer drops off after paying for the verification process, he/she can comeback anytime in the future for the notarization, and the amount will be adjusted in the final notarization fees for the first notarization. The customer can enjoy the benefits anytime in the future.

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